SHIPPING POLICY

SHIPPING & PROCESSING

We offer free standard shipping on all orders over $100 in Canada.

We have the following shipping options available:

Free Standard Shipping (orders over $100): 2-3 Business Days
Standard Shipping: 2-3 Business Days ($6)
Express Shipping: 1-2 Business Days ($10)

PICKUP is FREE in Durham, ON. 

PLEASE allow 24 hours to fulfill your order, SAME-DAY PICKUP IS NOT AVAILABLE. So be sure to place your order 24-48 hours in advance.

Please note, that shipping time frames do not include processing time. Orders will be delivered based on the option chosen once the order has been processed and prepared by our facility. Most orders are processed the same day. Orders are only delivered Monday - Friday.

PROCESSING TIMES

Most orders placed Monday through Friday will be processed and shipped within 1-2 business days.

Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.

SHIPMENT TRACKING

You can track your order with the tracking information provided in your shipment notification e-mail.

CHANGING SHIPPING ADDRESS

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

LOST OR STOLEN PACKAGE

If you believe your package was lost or stolen, please contact the shipping courier first and email us. We are not responsible for lost or stolen packages. 

SHIPPING FEES

Shipping fees are non-refundable.